by Nikki McKee
When Nicola and I were looking at flights for our trip to China in July 2017 we had 2 options for flights. The best one for us was Hong Kong Airlines. The price was great and it also departed from the Gold Coast airport which is much closer to us than Brisbane.
A few people told us that they were a budget airline and to proceed knowing that. Our expectations were quite low.
So off we trotted and on board we got. Firstly I liked the colour scheme – purple and red always go down well with me. Nicola is a big fan of leg room on a plane – who isn’t? The leg room, whilst still economical in economy class didn’t feel too cramped like it can on other planes.
One of the things we both loved was the care and attention to detail from the stewards. They were super lovely and they picked up on our needs very quickly.
Our scheduled layover time in Hong Kong was very short – only an hour and fifteen minutes. This was some concern and so we were ready to do our best fast walk between gates once we got off the plane. But we needn’t have worried as there was someone there to meet all of us who were to make the connecting flights and we were escorted to the next gate.
On arriving in Beijing we went to collect our luggage and saw our names on a sign asking us to go to luggage information – never a good sign! Turns out our luggage didn’t make the connecting flight (see We loved our holiday from hell). But all was not lost – they knew where it was and when it would be arriving and promised to deliver it to us the next day. However, it took two days to reach us so that was not so great.
Our journey home with them had a bit of a delayed departure (but that can happen with any airline and is often out of their control) but was still a pleasant experience. They come under a budget airline and so there are no bells and whistles.
If you are looking for an economical flight to China, we were happy with our experience of Hong Kong Airlines. They have also recently partnered with Virgin Airlines, meaning you can earn Velocity points on all flights with them and that there are more flights for you to choose from.