What should we consider when taking out travel insurance?
- The first thing most of us look at is the cost of the premium.
- It is important to read the Product Disclosure Statement which shows what benefits are covered.
- A third important consideration is the service and support we will receive.
It is point number 3 that we often overlook, or do not even consider when it comes to taking out travel insurance.
Travelbay offers travel insurance through Cover-More. We chose Cover-More because they offer a caring and responsive service. For example, a unique and very valuable service Cover-More offers is their Travel GP Service*. It gives access to an Australian based GP whilst you are travelling overseas, if their medical assistance team think that is the best way to help you. This service can also provide support with your medicines, translations and direct you to the best hospital in your location.
Another great service Cover-More offers is quick online claims. You don’t need to wait until you get home to claim. If you lose your luggage and have to spend a lot of your spending money on replacing what you had in your suitcase, you can claim online while you are still on holiday.
Service is a big part of every aspect of travel including insurance. By considering and taking into account the service factor you are setting yourself up with a lot more support - should you need it.
*Travel GP services do not form part of the travel insurance policy. It is a service offered to customers at Cover-More’s cost and sole discretion. Circumstances including age, location, medical condition or issue, proximity to appropriate medical care and medical history will also be considered. Any advice provided is general advice only. Customers should read the PDS before buying travel insurance to ensure it meets their needs, objectives and financial situation. Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) (Cover-More) arranges insurance and handles claims on behalf of the insurer, Great Lakes Australia (ARBN 127 740 532, ABN 18 964 580 576, AFSL 318603). Information is correct at time of printing but is subject to change without notice. Please visit Cover-More for the most up-to-date information.