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China – 13 Day Quintessential Private Tour including 3 Night Yangtze River Cruise - is currently on backorder. You may still purchase now though and we'll ship as soon as more become available.

Beijing - Xian - Guilin - Yangshuo - Chongqing - Yangtze River - Yichang - Shanghai: 13 Days

Experience the very best of China on our 13 day quintessential Private Tour. From the Great Wall of China to the ancient alleyways of Beijing, greet the Army of Terracotta Warriors in Xian, take a luxury cruise on the Yangtze river and much much more - you can marvel at and enjoy the best of what China has to offer. 

This 13 day tour is a delight, full of pleasant surprises and many treasures waiting to be discovered.


Travelbay Value: This tour typically retails for $4,404 per person twin share for the 3 Star option and $5,149 for the 4 Star option.

We are offering our 3 Star option at $3,249 (a discount of $1,155) and our 4 Star option at $3,799 (a discount of $1,350)..... AND we have one more great offer: in the Summer months of June, July or August 2018 and pay only:

  • 3 Star: $3,099 per person twin share (includes a total saving of over $1,305)
  • 4 Star: $3,299 per person twin share (includes a total saving of $1,850)

Contact us and book before the end of December 2017 to take up the summer offer.


This is a Private Tour set up to provide you with the best possible experience at your own pace. We can cater for any size group but it will only be YOUR group and we will provide a suitably sized vehicle. We think our private tours are great value and very special - we hope you will too!

Please note: this tour does not operate in the Winter months (December, January and February) due to the Yangtze River cruises not running. 

* Price includes 1 high speed train ride, 3 domestic flights, 3 night luxury Yangtze River Cruise, 12 nights' accommodation, private vehicle and driver, transfers, guides, 21 meals and more. Price does not include international flights to and from China. 

We would be happy to provide you with a quote for international flights. Flights from Australia to Shanghai are approximately $700-$1,000 per person return. The actual price varies depending on departure city, time of year and luck of the draw! 

Travelbay Tip: Add on 3 Days in Hong Kong or 7 Days in the Yunnan Province in Southern China. 

We also offer many other China Tours as well as private and custom tours. To read more about Private Tours, click here or contact us for more information. 

Download Itinerary  

Day 1: Arrival in Beijing

Upon arrival at Beijing airport your personal local guide will meet you and escort you to your hotel. The rest of the day is yours to relax, or step out into the city as you please.

Overnight in Beijing: Paragon Hotel Beijing - Standard Room (3 Star); Beijing Novotel Peace Hotel - Superior Room (4 Star)

Day 2: Explore Beijing – The Temple of Heaven, Tiananmen Square and the Forbidden City

After breakfast visit the Temple of Heaven, a unique structure that once served as an imperial sacrificial altar and an outstanding example of Ming Dynasty architecture.

Then discover Tiananmen Square, known in the West for the 1989 student demonstrations and protests. Its name means Gate of Heavenly Peace (Tiananmen) and it is home to various monuments and Halls including the Chairman Mao Zedong Memorial Hall that enhouses Mao's embalmed body.

Continue on to Forbidden City. The Forbidden City was the Chinese Imperial Palace for around 500 years and is one of the world's largest and best-preserved collections of ancient buildings. It was home to one emperor and the many wives, concubines, eunuchs and servants. Gain an insight into the opulence of Imperial China. There is quite a lot of walking so we recommend wearing comfortable shoes.  

Overnight in Beijing: Paragon Hotel Beijing - Standard Room (3 Star); Beijing Novotel Peace Hotel - Superior Room (4 Star)

Meals included: Breakfast, Lunch

Day 3: Visit The Great Wall of China 

Today your holiday takes you to the Great Wall of China, a highlight for many in China. 

The magnificent Great Wall of China at the Mutianyu section is the longest fully restored section of the Great Wall that is open to tourists. Built on the mountain ridges brick by brick with manpower 2,000 years ago and stretching about 6,500 kilometres across Northern China, it has been called one of the wonder's of the world. A round trip on the cable car is included. 

Then discover The Chang Tomb, the best preserved and largest of the 13 Ming Tombs and visit the Jade Gallery to see first-hand how raw materials are transformed into a masterpiece.  

Overnight in Beijing: Paragon Hotel Beijing - Standard Room (3 Star); Beijing Novotel Peace Hotel - Superior Room (4 Star)

Meals included: Breakfast, Lunch

Day 4: Travel to Xian by High Speed G Train, visit the Big Wild Goose Pagoda and the Muslim Quarter  

Relax and enjoy some free time until your transfer to the station where you will take the High Speed G train to Xian. The journey takes around 5 hours and upon arrival in Xian your local guide will meet you and escort you to your hotel.

After settling in at your hotel, it's time to step out into Xian. Xian was the capital for eleven dynasties over a period of more than 2,000 years and was the first Chinese city to open its doors to the world during the Tang Dynasty (618 AD to 907 AD).

With your guide, visit the Big Wild Goose Pagoda, regarded by many as a symbol of the city, the pagoda was built in 652 A.D during the Tang Dynasty to house the sutras brought back from India by the famous monk Xuan-zang.  

Then stroll through the Muslim QuarterPassing through the narrow shop lined streets, immerse yourself in the sights and smells of local life, well known for its food stalls and where you can see Islam thriving in China. Visit the Gao Family Mansion, one of the best preserved traditional houses in Xian where you can enjoy traditional Chinese culture including a tea ceremony and a shadow puppet show. 

Overnight in Xian: Skytel Xian - Deluxe Room (3 Star); Grand Nobel Hotel Xian - Superior Room (4 Star)

Meals included: Breakfast

Day 5: Greet the incredible Army of Terracotta Warriors 

Today, visit the Terracotta Warriors and Horses Museum, a UNESCO World Heritage site discovered in 1974. Here you will find a life sized terracotta army of thousands of warriors buried with First Emperor Qin (d. 201BC) to defend him in the afterlife. It is considered one of the greatest archaeological sites in the world - you will see why! After greeting the Warriors up close and personal visit the Xian Art Ceramics Factory and see how terracotta models are made. 

After lunch visit the Ancient City Walls, the largest and best preserved ancient fortress in the world along with Xian's ancient Bell Tower.

Overnight in Xian: Skytel Xian - Deluxe Room (3 Star); Grand Nobel Hotel Xian - Superior Room (4 Star)

Meals included: Breakfast, Lunch

Day 6: Fly to Guilin and discover the Reed Flute Caves

After breakfast you will be transferred to the airport for your flight to Guilin (around 2 hours and 15 minutes). Upon arrival, your tour guide will meet you at the airport and take you to your hotel where you will be able to rest before heading off to visit the spectacular Reed Flute Cave and Pearl shop.

The limestone cave of peculiar shaped stalactites, stalagmites and rock at the Reed Flute Cave has been decorated with multi-coloured lighting which makes it quite a sight to behold. 

Overnight in Guilin: Hotel Universal Guilin - Deluxe Double Room (3 Star); Guilin Bravo Hotel - Standard Room (4 Star)

Meals included: Breakfast

Day 7: Cruise down the Li River to Yangshuo

After breakfast, you will be driven to the Pier (40-50 minute drive) to start your boat cruise down the picturesque Li River - the highlight of any visit to Guilin. Cruise the river until you reach Yangshuo County taking in the spectacular views of peaks and pinnacles, crystal-clear water and picturesque pastoral views of rice paddies and water buffaloes. You may feel as though you have stepped into a traditional Chinese painting.

After checking into your hotel, you will be free to explore Yangshuo and its famous West Street at your leisure. West Street is the oldest street in Yangshuo renowned for it's architecture, souvenirs, food and night scene. 

Overnight in Yangshuo: Yangshuo New Century Hotel - Deluxe Room (3 Star); Green Lotus Hotel - standard Room (4 Star)

Meals included: Breakfast, Lunch

Day 8: Fly to Chongqing and Cruise down the Yangtze River

In the morning you will be transferred to Guilin airport for your flight to Chongqing (also known as the 'Mountain City' (around 1 hour and 30 minutes). Upon your arrival at Chongqing, the largest city in Southwest China, your local guide will meet you and escort you to experience the absolutely stunning views from the Yangtze River Cableway, followed by a visit to Chongqing Zoo - home to the South China Tiger and Giant Pandas. 

Enjoy an excursion to the China Three Gorges Museum and Chongqing's Great Hall of the People at Renmin Square. The Great Hall of the People is the most famous landmark in Chongqing, it's huge dome being modelled on the Temple of Heaven in Beijing (visited from the outside only).  

In the evening your local guide will escort you to your ship where you will join the Yangtze River Cruise. Boarding takes place at around 7.00 pm with a sail time of 9.30 pm.

You can find more information about your ship in the “MORE INFO” tab on this page.

Note: Dinner is not served on board, you will need to have dinner before boarding for your cruise. 

Overnight: Century Cruise (Century Legend or Century Paragon) 5 star cruise 

Meals included: Breakfast 

Day 9: Cruise the Yangtze River and visit Shibao Pagoda 

The Three Gorges Area is the heart of China where the locals still live in quite a traditional way. The Yangtze River Cruise takes you through this part of China in the luxury and style of a river cruise - a lovely way to experience China. 

Take in the scenery from your spacious cabin, private balcony or from the sundeck. Should you chose to, there are many onboard activities for you to enjoy and delicious cuisine. 

In the morning join, a Tai Chi class and there is an optional additional tour to Fengdu Ghost City (river conditions permitting). The cost of the additional tour is not included and is CNY290 per person and can be paid directly to the cruise company.  

In the afternoon there is the shore excursion to Shibao pagoda (included) followed by the Capitan's Welcome Party and buffet dinner. 

Overnight: Century Cruise (Century Legend or Century Paragon) 5 star cruise 

Meals included: Breakfast, Lunch, Dinner

Day 10: Cruise the Yangtze River, stopping at Shennv Stream

Enjoy another day cruising down the Yangtze river. Today's afternoon shore excursion is to Shennv Stream, also known as Beauty Stream with an optional additional tour to White King Town. The cost of the additional tour is not included and is CNY290 per person and can be paid directly to the cruise company. 

Overnight: Century Cruise (Century Legend or Century Paragon) 5 star cruise 

Meals included: Breakfast, Lunch, Dinner

Day 11: Three Gorges Dam site then disembark and fly to Shanghai 

This morning visit the Three Gorges Dam site - the world's largest hydropower project. Continue your cruise on to Yichang where you will disembark around 1pm. 

Enjoy some free time in Yichang before going to the airport. Your tour guide will show you around the local Riverside Park and Yiling Square, where you will get the chance to explore Yichang city.

You will be transferred to the airport for your late afternoon flight to Shanghai (around 1 hour 20 minutes). Upon your arrival at Shanghai you will be met by your local guide and driver and escorted to your hotel.

Overnight in Shanghai: Greenland Jiulong Hotel - Deluxe Room (3 Star); The Bund Hotel - Superior Room (4 Star)

Meals included: Breakfast 

Day 12: Explore Shanghai - Shanghai Museum, Yu Garden & Yu Market

Today, with your personal guide and driver, explore the highlights of Shanghai. Start with a visit to the Shanghai Museum (includes the translator) followed by the famous and classical Yu Garden and Yu Market where you can step back in time, do some shopping, try local snacks and marvel at what is also known as Shanghai Old Street and the French section. Visit a silk factory to see how silk is made.

Overnight in Shanghai: Greenland Jiulong Hotel - Deluxe Room (3 Star); The Bund Hotel - Superior Room (4 Star)

Meals included: Breakfast, Lunch

Day 13: Stroll down the Bund before heading home

After breakfast take a leisurely stroll along The Bund, a 1.5km walkway stretching along the Huangpu River and along Nanjing Rd - the main shopping street of Shanghai and get a bird's eye view of Shanghai from the Jinmao Tower.

Once the tour finishes you are free at your leisure until your personal guide and private transfer will escort you to the airport for your departure flight. It's time to say goodbye.

Meals included: Breakfast

  • 13 day tour of China.
  • 12 nights' accommodation including a luxury (5 Star) Yangtze River Cruise.
  • 21 meals included.
  • 3 domestic flights (economy class) from Xian to Guilin, Guilin to Chongqing and Yichang to Shanghai.
  • 3 nights on a luxury Yangtze River cruise through Three Gorges Dam, and beautiful scenery. 
  • 1 High Speed train trip from Beijing to Xian 
  • All airport transfers – your private tour guide will be there to meet you on arrival and get you to the airport on time for your departure.
  • All transportation throughout the tour in a private vehicle - air conditioned with a personal driver. 
  • English speaking personal guide (in each location you will have a different guide).
  • Entrance and sightseeing fees as stated in the itinerary.
  • Explore the highlights of China's capital, Beijing, including a walk in Tiananmen Square, discover the architecture of the Ming Dynasty at the Temple of Heaven and visit the Forbidden City – the largest ancient palatial structure in the world with 9,999 rooms.
  • Climb the Great Wall of China at Mutianyu section – the longest man made structure in the world dating from over 2,200 years ago and take the round-trip cable car.
  • Discover Xian including a visit to the Big Wild Goose Pagoda and a stroll along the Muslim Quarter.
  • Visit the Terracotta Warriors – an army of over 2,000 detailed life sized terracotta models in battle formation. Discovered in 1976 and considered one of the greatest discoveries of the 20th century, this is one impressive sight. 
  • Explore the magnificent Reed Flute Cave at Guilin.
  • Take a boat down the picturesque Li River to Yanshuo County, a highlight of any visit to Guilin.
  • Spend 3 days cruising down the magnificent Yangtze River.
  • Enjoy Shanghai, the Bund, Nanjing Rd and the Yu Gardens and Markets. 

Travelbay China - 13 Day Quintessential Private Tour

How to get there:

This tour starts in Beijing and ends in Shanghai, China.  

Travelbay works together with an excellent corporate flight booking company and is happy to provide you with a quote and organise your flights. We charge a $50 booking fee for this service. Alternatively, if you would like to arrange flights yourself you can find more information and suggestions here

If you are wanting to know more about how far it is between destinations and how long your flight will take, you can visit and use their trip calculator.


To help you calculate the time difference we recommend World Time Buddy.

Visa information:
Most nationalities require a visa when travelling to China. You need to apply for and receive your visa before you arrive. The Chinese visa is only valid for 3 months from the date it is issued, so you cannot apply for it too soon in advance. It is typically done 4-6 weeks before departure and it normally takes 10 working days to process.

More information can be found about the application process here.

For travel as a tourist you will need an “L” type visa and you can either apply in person at one of the service centres or by post. 

You will need to fill out an application form and post this to the embassy along with your passport, passport photo, itinerary, flight details and return envelope.

You will also need an invitation letter from the tour operator in China along with the names and addresses of the hotels you will be staying at on your holiday in China. We will provide this to you after booking along with full details of the tour operator (also needed for your visa application). 

Click here to download an application form. On the application form you will need to list your hotels and the name of the tour operator. We will provide you with this information after booking.

You can either pay in person at the service centre or use a Payment Authorization Form if applying by post. To download a Payment Authorisation Form, click here

For 2017, the fee for Australian passport holders for a single entry visa submitted by post was $131.50 per person. For more information about the fees, click here.

Cruise information:

Travelbay China - Luxury Cruise - Century Legend

Cruising the Yangtze River is a wonderful experience. Cruise through the heart of China in style and luxury.

Century Cruises are known for their 5 Star Service and expert hospitality. Your cruise ship will be either Century Legend or Century Paragon. 

There is a large selection of Chinese cultural experiences on offer - Majong, folk dancing, Tai Chi, culture lectures, Calligraphy, cooking classes, kite flying and more. On board entertainment includes local opera, ethnic dancing and feature films.   

Travelbay China - Century Sun Cruises

The standard cabins on board are spacious and all have a private balcony. 

Breakfast each day is buffet style with both Western and Chinese options. Lunch each day offers a selection of hot and cold meats, regional specialties, soups appetisers and more. Dinner is a Chinese banquet - table service with 6 appetisers and 8 specially selected delicious Chinese courses. If you have any dietary requirements please let us know so that we can accommodate your needs. 

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

All meals on board, and all the land excursions as listed in the itinerary together with some entertainments and classes on board are included. All incidental charges, including room service, internet charge, mini bar, laundry, drinks and bar charges, tipping, etc. are not included.

All the land excursions arranged by the cruiser are in groups escorted by a ship guide and guide from the excursion site.  There are no private tours for the excursions.

All arrivals and departure shore excursions are subject to change due to weather conditions and the permission of the river authority.

Optional shore excursions are also available along the Yangtze Cruise. For more detailed information and prices, please consult the cruise staff.

Please note: There is a service charge required by the ship company (CNY 150 p.p. for cruises between Chongqing and Yichang - you can pay the charge at the front desk on the ship. 

Tipping and tour guides:
A few customers have asked us about tipping and so we provide the following information for you as a guide only.

Many tour guides and drivers in China rely on tips as part of their wages. In saying this, tipping always comes down to the service you have received and is a personal matter.

The following amounts can be used as a rule of thumb and are per person as you feel:

  • For a local tour guide in a small group of 2-4 people: USD8-12 per day
  • For a driver in a small group of 2-4 people: USD4-6 per day
  • For hotel bellboys: USD2-3 dollars per day

If your group is larger, the amount each person tips the guide or driver may decrease.

Generally you will have the same guide for the duration of your stay in each city/location and you can then give an accumulated tip at the end of your time in that city. For example, for 3 nights and 2 days in Beijing for a group of 2 people, at the end of your time in Beijing you might tip the guide USD50.

The driver does not always remain the same for each location and so you may prefer to tip them daily or check with your guide as to whether you will have the same driver the next day.

If you love your guide you can of course offer more – it really is up to you.

We do realise that tipping is quite high for China and adds to the cost of your holiday. Generally speaking for a 10 Day Holiday you could budget to spend around USD150 on tipping.

Tour guides will not generally join you when eating – you are welcome to invite them though if you feel to.

Travel insurance:
Please also note that travel insurance is compulsory for China. If you would like a free quote, please contact us or visit our Travel Insurance page. 

Currency information:
The currency used in China is the Renminbi. 

What currency to take over there is a personal choice. Some people prefer to take US$ cash as a backup whilst others prefer to take AUD$ cash – it depends on what you are comfortable with. There are ATM machines available and you should let your bank know that you will be using your card over there to avoid them freezing any 'suspicious' activity.

Vaccination information:
Travelbay recommends you check with your doctor as to any immunisations that you may require or that are recommended for your travels.  Alternatively, you can visit The Travel Doctor or Travelvax for more information.

It is hard to give a summary of the climate of China due to the fact that China is a big country! 

Summer time in China is from June to August and in some parts the temperatures can reach 35°C. Winter time is from November to March and can be cold and dry. Whilist the days can be sunny, night time temperatures can drop below 0°C. 

Dry season: November to May 
Wet season: July to August (Beijing)

Peak season: 
China is a popular destination all year round – each time of the year has something to offer. The summers are hot, spring and autumn temperate and the winters can be fresh and cold with snow in some places. May and April in the spring are popular times to visit as are October and November (except for the first week of October – see below). 

The Lunar/Chinese New Year is a time when travel in China can be a little difficult. Most people go home to their families and travel at this time is not recommended. The dates for the New Year change each year but it normally falls in late January to February. Please note – we do not recommend travelling at this time.   

Other dates to note include the following:

  • May 1 – 3: May 1 is a public holiday in China celebrating International Labour Day. High season surcharges may apply at this time.
  • July & August: This is the summer holiday period in China when Chinese domestic tourism is at its peak. Hotels fill up fast and major attractions can be crowded. If you would like to travel at this time please give us as much advance warning as possible so that we can make all the necessary arrangements for you. A high season surcharge may also apply.
  • October 1 – 7: National Day is on October 1 and from October 1 – 7 it is a national holiday. Many Chinese people travel at this time and tourist attractions and hotels are very busy. We do not recommend travelling at this time.

Population: 1.37 billion and growing. The most populous nation on Earth.

Language: Mandarin and Tibetan

Predominant religion: China is a multi-religious country with Buddhism, Taoism, Confucianism, Islam and Christianity all forming part of the religious milieu of China. In Tibet, the main religion is Buddhism. 

Some interesting facts: 

The worlds first paper money was created in China 1,400 years ago. This didn’t catch on in Europe until the 17th century and another century for the rest of the world.

The Great Wall of China is the longest man made structure on Earth, spanning 8,850 km and is more than 2,200 years old (and it’s not visible from space without aid!). In some parts, the mortar used to bind the bricks was made from sticky rice.

China has more English speakers than the United States – there are a lot of people in China!

There is only one time zone (there used to be five) in China resulting in the sunrise being as late as 10am in some parts.

The Yangtze River is the third longest in the world (the Nile takes first place, the Amazon second), but takes first place for the busiest river.  

Travelbay Tip:

Add 3 Days on in Hong Kong or visit the Yunnan Province in Southern China.

Travelbay China - Discover the Gems of Hong Kong Travelbay China - 7 Days of Complete Wow in the Yunnan Province

More Travelbay China Tours:

Travelbay China – 10 Day Classic, not to be missed Private Tour Travelbay China Tours - 8 Day Golden Triangle Private Tour 

Travelbay  China & Tibet – 17 Day Best of Everything Private Tour Travelbay  China – 12 Day Best of China Private Tour

Terms & Conditions

Booking Process:

Upon purchase of your tour online you will immediately receive a receipt and order confirmation. Travelbay will contact the tour operator to confirm availability for all accommodation and transportation for your tour.

As soon as we have confirmed the dates (usually within 48 hours sometimes a little longer at weekends) we will email you your booking confirmation.

We will request further information from you to ensure that all your personal preferences are taken care of. This will include details such as your accommodation preferences, dietary requests, allergies, health issues, emergency contact and any special requirements. We will also request copies of the passport for each traveller so that we can organise and book the flights included in the price of this tour.

Very Important:

It is important to note your dates are only confirmed once we have been in touch with you to confirm availability. Therefore, please wait on purchasing your international flights until you have received a booking confirmation from us. In the unlikely event that there is no availability on your chosen date we will offer you alternate dates. If these do not suit we will fully refund your payment. 

Booking Information:

  • Quoted prices are per person.
  • Booking valid for selected and booked travel dates.
  • Please book at least 30 days prior to your desired date of travel. 
  • Bookings are subject to availability.
  • Child pricing:
    • For children under age 12 please contact us for a quote as it will depend on the size of your group. 
    • For children 12 and over: adult pricing
    • Maximum room capacity of 3. 
    • If you would like to arrive before the start of tour or leave later and require extra nights’ accommodation, please contact us and we can arrange it for you.
    • If you have any other special requests including having a quote for a custom tour please let us know as we can make arrangements.


    • 12 nights' accommodation. 
    • 21 meals as per itinerary.
    • 3 night river cruise with Century Cruises. Your cruse ship will be either Century Legend or Century Paragon and includes:
      • Standard cabin based on twin share
      • All land excursion listed in the itinerary as included. These excursions are arranged by Century Cruises and are in groups escorted by the ship guide. Please note: there are no private tours for this part of the tour. 
      • All arrivals, departures and shore excursions are subject to change due to weather conditions and the permission of the river authority. 
      • Some entertainment on board.  
    • 3 domestic flights from Xian to Guilin; Guilin to Chongqing and Yichang to Shanghai - economy class. Checked baggage allowance is 22kg. The airlines used are Shanghai Airlines and China Eastern Airlines.
    • 1 High Speed G train ride - from Beijing to Xian  - second class soft seats. 
    • Personal driver and private car. 
    • Free WIFI available in the hotels lobbies. 
    • English speaking guide (in each location you will have a different guide).
    • Entrance and sightseeing fees as stated in the itinerary.
    • All airport transfers.
    • All transport as per itinerary.
    • Taxes and service fees.


    • International airfares to and from China.
    • Meals not outlined in the itinerary.
    • Drinks for all meals.
    • Chinese Visa fee. 
    • The following excursions apply for the 3 Night river cruise:
      • Optional shore excursions - for more detailed information and prices, please consult with the cruise staff once on board.
      • All incidental charges, including room service, internet, mini bar, laundry, drinks and bar charges. 
      • There is a service charge required by the ship company of CNY150 (approximately AUD30) for cruises between Chongqing and Yichang. You can pay the charge at the front desk on the ship. 
    • Tips and gratuities.
    • Personal expenses such as telephone, laundry etc.
    • Excess baggage charges.
    • Travel insurance.
    • Optional activities and attractions as stated in the itinerary.
    • Others not indicated in the inclusions.

    General Terms & Conditions:

    • Your contract with Travelbay commences upon us providing you with a booking confirmation (not upon payment).
    • By purchasing this tour you confirm that you have read, understood and agree to these terms and conditions.
    • All prices we list are in AUD unless otherwise stated and include GST where payable.
    • This package, including any unused portion, cannot be exchanged for other services or cash.
    • Some accommodation providers may require that you present a credit card or cash deposit upon check-in to cover any additional expenses that may be incurred during your stay, for example mini-bar. You are responsible for the payment of any such additional expenses.
    • Please check baggage allowance prior to travel. The allowance may vary according to the destination, airline, cruise or coach operator. You are responsible for any excess baggage fees.
    • Travelbay recommends travel insurance. We would be pleased to provide you with a quote and support you in your insurance needs. Please click here or contact us on 1800 020 020.
    • It is your responsibility to ensure you have a valid visa, if required. Please click here for more information on visa requirements.
    • Passport and visa regulations can change and it is your responsibility to ensure that you possess the relevant travel documents before you travel. Delays can be experienced in obtaining a passport or visa, so you are advised to apply in plenty of time. We accept no responsibility in any regard in relation to customers who are denied entry to a country because they do not possess the correct travel documents.
    • It is also your responsibility to ensure that you hold a passport that is valid for at least six months beyond your date of return. If you hold multiple passports, you may be required to present your passport of residence on departing that country. If you hold a passport for a country to which you are travelling, you may be obliged to produce that passport on entering the country. Accordingly, you could be obliged to carry more than one passport when travelling overseas. You should make your own enquiries in relation to your specific circumstances and requirements.
    • It is your responsibility to ensure that all your details are recorded correctly. Any request for a name change after documents have been issued may incur amendment fees or result in the original booking being cancelled and in the case of airlines, the loss of a seat.
    • When purchasing flights, cruises and other carriage and travel services, the name on the passport must match the name on the ticket otherwise you may not be able to travel and insurance may be invalid. If, after purchasing products or services but before traveling, any member of your party changes their name you must notify the relevant carrier, or us, immediately so that the necessary changes can be made to your documentation. You may incur a fee.
    • Travelbay recommends you check with your doctor as to any immunisations that you may require or that are recommended for your travels.  Alternatively, you can visit The Travel Doctor or Travelvax for more information. For those of you who have any medical conditions please also ensure you are fit to travel and have all the medication you need with you. Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.
    • Many but not all suppliers have facilities for people who require assistance. If you have any disabilities or require special assistance, please let us know at the time of booking so we can check if suitable services are available.
    • It is your responsibility to review travel prohibitions, warnings, announcements and advisories issued by the relevant government agencies prior to booking travel or departing to international destinations. For Australian travellers, information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found on the Australian Government's travel advisory and consular assistance service website currently located at For travellers from other countries we recommend you check the travel recommendations of your country.
    • By offering reservations for travel-related products or services in relation to particular international destinations, Travelbay does not represent or warrant that travel to such points is advisable or without risk, and Travelbay is not liable for damages or losses that may result from travel to such destinations.
    • Travelbay sells tours on behalf of other Suppliers/Tour Operators. We rely on the relevant third party suppliers. Travelbay and the airlines, hotels and other Suppliers providing Services made available on or through this Website are independent parties and are not related parties. To the fullest extent permitted by law, Travelbay is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such Suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.
    • Whilst we take great care to provide clear and accurate information, there may be occasions where there are inaccuracies or errors. To the maximum extent permitted by law, Travelbay does not guarantee the accuracy of, and disclaims liability for, any errors or other inaccuracies relating to the information, descriptions and activities displayed on this website and in our promotional material.
    • All accommodation and hotels are subject to change. If the stated hotel is not available a hotel of a similar standard and location will be booked.
    • Hotel ratings displayed on this Website and in our promotional material are intended only as general guidelines, and Travelbay does not guarantee the accuracy of the ratings. Hotel room images are representative only and the actual room occupied may vary in inclusions and décor.
    • In some circumstances, some specific products or services as contained on this website and promotional material may not be available due to circumstance beyond our control. In that situation, we will do our best to provide replacement products and / or services of a comparable nature and quality. Travelbay and our respective Suppliers make no guarantees about the availability of specific products and services.
    • Subject to relevant laws, if Travelbay merges, sells or otherwise changes control of our business or this Website, we reserve the right, without giving notice or seeking consent, to transfer or assign your Personal Information, content and rights that we have collected from you and any agreements we have made with you.
    • Travelbay reserves all intellectual property rights, including but not limited to, copyright in material and/or services provided by us.

    If you have any questions please email us 24/7 or call us Monday to Friday on 1800 020 020 to speak with one of our friendly team.

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