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China & Tibet – 17 Day Best of Everything Private Tour - Pandas, Cruise, Wall, Train, Warriors, Palace, Temple and more! - is currently on backorder. You may still purchase now though and we'll ship as soon as more become available.
ITINERARY

Shanghai - Yichang - Yangtze River - Chongqing - Chengdu - Lhasa - Xi'an - Beijing: 17 Days

Experience the very best of China on our 17 Day Private Tour. From the Great Wall of China to the ancient alleyways of Beijing, a luxury cruise on the Yangtze river and the temples of Tibet - you can marvel at and enjoy the best of what China has to offer. 

This 17 day tour is a visual delight, full of pleasant surprises and many treasures waiting to be discovered.

Please note: This tour does not operate from November to March as these are the winter months in Tibet when travelling is difficult. 

* Price includes 3 domestic flights, 2 high speed train rides, a 4 night luxury cruise, 16 nights' accommodation, transfers, guides, 29 meals and more. Price does not include international flights to China.

We would be happy to provide you with a quote for international flights. Flights from Australia to Shanghai are approximately $700-$1000 per person return. The actual price varies depending on departure city, time of year and luck of the draw! 

We also offer many other tours to China as well as private and custom tours. Please contact us for more information. 

Download Itinerary  

Day 1: Arrival in Shanghai

Upon your arrival at Shanghai, China's most cosmopolitan city, your personal guide will meet you and escort you to your hotel. The rest of the day is yours to relax, or step out into this amazing city as you please.

Overnight in Shanghai: Greenland Jiulong Hotel - Deluxe Room (3 Star); The Bund Hotel - Superior Room (4 Star)

Day 2: Explore Shanghai - Yu Garden, Yu Market, the Bund and Nanjing Rd

Today with your personal guide and driver you can explore the highlights of Shanghai. Start with the famous and classical Yu Garden and Yuyuan Market where you can step back in time, do some shopping, try local snacks and marvel at what is also known as Shanghai Old Street. Later visit the Shanghai Museum (includes the translator) - a museum of ancient Chinese art. Following this you can visit a silk factory to see how silk is made.

Take a leisurely stroll along The Bund, a 1.5km walkway stretching along the Huangpu River and along Nanjing Rd - the main shopping street of Shanghai. 

You can then explore the Xin Tian Di Area, an affluent and car-free shopping, dining and entertainment district, that combines the antique walls, tiles and exterior Shikumen (stone gates) with modern architecture. 

Your guide will be with you for the day, or if you would prefer to be on your own, your guide will make it clear when and where to meet again. 

Overnight in Shanghai: Greenland Jiulong Hotel - Deluxe Room (3 Star); The Bund Hotel - Superior Room (4 Star)

Meals included: Breakfast and lunch

Day 3: Fly to Yichang to begin your 4 night Yangtze cruise

Spend the day at leisure until your personal guide and driver take you to the airport for your flight to Yichang (economy class, duration 1 hour 55 mins). In Yichang you will be met and then escorted to the dock for you to board the ship for your 4 night Yangtze River cruise. Boarding of the Century Sun is at around 7:00pm.

Overnight: Century Sun - Deluxe Cabin (3 and 4 Star option)

Meals included: Breakfast

Day 4: Yangtze River cruise and visit the Three Gorges site

Today your relaxing Yangtze River Cruise begins. Depart from Yichang at 07:00am. Enjoy  a shore excursion to the Three Gorges Dam site - the world's largest hydropower project. Then back to your ship and pass through the unique Five-Level Ship Lock.

There is an optional additional tour to Trible of the Three Gorges Dam (or Bamboo Sea) in the morning. The cost of the additional tour is not included and is CNY290 per person and can be paid directly to the ship company. 

Overnight: Century Sun - Deluxe Cabin (3 and 4 Star option)

Meals included: Breakfast, lunch and dinner

Day 5: Yangtze River cruise 

Enjoy another day cruising down the Yangtze river and sailing through Wu Gorge in the morning. Today's shore excursion is to Shennv Stream, also known as Beauty Stream and you can also experience a sampan ride with a boatman. Return to the ship and view the scenery of the Qutang Gorge.

There is an optional additional tour to White Emperor City in the morning. The cost of the additional tour is not included and is CNY290 per person and can be paid directly to the ship company. 

Overnight: Century Sun - Deluxe Cabin (3 and 4 Star option)

Meals included: Breakfast, lunch and dinner

Day 6: Yangtze River cruise 

Today's shore excursion is to Shibaozhai with an optional additional tour to Fengdu Ghost City. The cost of the additional tour is not included and is CNY290 per person and can be paid directly to the ship company. 

Overnight: Century Sun - Deluxe Cabin (3 and 4 Star option)

Meals included: Breakfast, lunch and dinner

Day 7: Disembark and take the High speed train to Chengdu

This morning is the end of your Yangtze River Cruise. After disembarking in Chongqing at 8:00am your driver and personal guide will meet you and take you to Erling Park - an old private garden with winding paths, lotus ponds, arc bridges and bird's eye views of the city. Following this you can visit Ciqikou Old Town where you can get a feel for what Chongqing would have been like in the past - a beautiful cultural experience. 

You will be taken by private transport to the Railway Station for the High Speed G train to Chengdu (first class seats, duration1 hour 40 mins) where you will be met at the railway station and taken to your hotel. 

Overnight in Chengdu: Minshan Lhasa Grand Hotel - Double Deluxe Room (3 Star); Tibet Hotel Chengdu - Deluxe Room (4 Star)

Meals included: Breakfast

Day 8: Visit the pandas in Chengdu

Today you can visit the Chengdu Research Base of Giant Panda Breeding and see Giant Pandas in a simulated natural habitat. Aside from the gorgeous pandas, the centre is also home to other rare and endangered species.

Following this you can have a city tour of Chengdu including Jimli Old Street, Marquis Wu Shrine and Kuanzhai Alley where you can get a feel for the history and local life of Chengdu. 

Overnight in Chengdu: Minshan Lhasa Grand Hotel - Double Deluxe Room (3 Star); Tibet Hotel Chengdu - Deluxe Room (4 Star)

Meals included: Breakfast and lunch

Day 9: Fly to Lhasa, Tibet

Enjoy the morning at leisure in Chengdu until your personal guide and driver take you to the airport for your flight to Lhasa (economy class, duration 2 hours 25 mins). Upon arriving at Gonggar airport you will be met by your local guide and driver and transferred to the hotel in Lhasa city (1 hour 30 minute drive). After checking in at the hotel, rest in the afternoon to acclimatise to the altitude. 

Overnight in Lhasa: Tibet Gorka Grand Hotel - Deluxe Room (3 Star); XinDing Hotel - Deluxe Standard Room (4 Star)

Meals included: Breakfast

Day 10: Explore Lhasa including the Potala Palace

Enjoy a day of sight seeing in Lhasa including the famous Potala Palace, which is an emblem of Tibet and the winter palace of the Dalai Lama. In the afternoon visit the Jokhang Temple - the oldest temple in Tibet and Barkhor Street, a traditional shopping street in the centre of Lhasa. 

Overnight in Lhasa: Tibet Gorka Grand Hotel - Deluxe Room (3 Star); XinDing Hotel - Deluxe Standard Room (4 Star)

Meals included: Breakfast and lunch

Day 11: Norbulingka Park and the great monasteries of Lhasa

Today your driver and personal guide will take you to Norbulingka Park - the former traditional summer residence of the Dalai Lama. The park consists of several palace complexes and dates back to the 1740's. You can also visit the Drepung Monsatery and the Sera Monastery, two of the great monasteries of Tibet.

Overnight in Lhasa: Tibet Gorka Grand Hotel - Deluxe Room (3 Star); XinDing Hotel - Deluxe Standard Room (4 Star)

Meals included: Breakfast and lunch

Day 12: Fly to Xi'an 

Spend the day at leisure until your driver and personal guide take you to the airport for your onward flight to Xi'an (economy class, duration 4 hours 40 mins) . Upon arriving in Xi'an, your local guide will meet you at the airport and take you to your hotel.

Overnight in Xi'an: Skytel Xi'an - Deluxe Room (3 Star); Grand Noble Plaza Xian - Superior Room (4 Star)

Meals included: Breakfast

Day 13: The amazing Terracotta Warriors

In the morning visit the Terracotta Warriors and Horses Museum, a UNESCO World Heritage site discovered in 1974. Here you'll see over 6,000 life-size Qin Dynasty-era terracotta soldiers, chariots and horses, an army designed to protect Qin Shihuang, China's first emperor, in the afterlife. It is considered one of the greatest archaeological sites in the world.

After lunch visit the Jade Gallery and cycle along the top of Xi'an’s ancient City Walls (1-2 hours). From the wall is an impressive view of the old city contained within the walls and the modern city that lies on the outside of the walls. 

Overnight in Xi'an: Skytel Xi'an - Deluxe Room (3 Star); Grand Noble Plaza Xian - Superior Room (4 Star)

Meals included: Breakfast and lunch

Day 14: Travel by High Speed train to Beijing

After breakfast, your personal guide will escort you to the railway station for the high speed train to Beijing (around 5 and a half hours). Upon your arrival in Beijing, your local guide will meet you and escort you to your hotel where you can rest. Following this you can take a tour of the picturesque Summer Palace, known for its perfect layout, exquisite royal architecture and enchanting landscape. End today's tour with a stop at a Pearl Store.

Overnight in Beijing: Paragon Hotel Beijing - Standard Room (3 Star); Beijing Penta Hotel - Penta Room (4 Star)

Meals included: Breakfast

Day 15: Beijing Highlights - Tiananmen Square, The Forbidden City & more

Today visit Tiananmen Square - the largest plaza on Earth. Passing through the iconic Tiananmen Gate, you enter the splendid Forbidden City, China’s No.1 palace complex famous for its grand royal buildings, exquisite ornaments and priceless treasures.

In the afternoon, you will come across the old Bejing by entering into the Hutongs (traditional alleyways) where you can have a leisurely walk into the local Beijingers’ daily life. Try your hand at painting a facial make-up of Peking Opera on a paper model and watch the crickets and grasshoppers in the Hutongs - an interesting experience and a traditional custom.  

Overnight in Beijing: Paragon Hotel Beijing - Standard Room (3 Star); Beijing Penta Hotel - Penta Room (4 Star)

Meals included: Breakfast and lunch

Day 16: The Great Wall of China

Today visit the magnificent Great Wall of China at the Mutianyu section - the longest fully restored section of the Great Wall that is open to tourists. The Wall was built on the mountain ridges brick by brick with manpower 2,000 years ago. Stretching about 4,000 miles across Northern China, it has been called one of the wonders of the world. This afternoon your personal guide and driver will take you to the Chang Tomb where 13 of the 16 Ming Dynasty emperors are buried.

Overnight in Beijing: Paragon Hotel Beijing - Standard Room (3 Star); Beijing Penta Hotel - Penta Room (4 Star)

Meals included: Breakfast and lunch

Day 17: Temple of Heaven and the end of the tour

After breakfast, you can visit Beijing's spectacular Temple of Heaven and enjoy watching the locals doing their morning exercises before being taken to the airport for your flight home or onto your next destination. 

Meals included: Breakfast 

INCLUSIONS
Inclusions:
  • 17 day tour of China & Tibet including Yangtze River Cruise.
  • 16 nights' accommodation including a luxury (4.5 Star) Yangtze River Cruise.
  • 29 meals included.
  • 3 domestic flights (economy class) from Shanghai to Yichang, Chengdu to Lhasa and Lhasa to Xi'an.
  • 2 High Speed G train trips in first class seats, Chongqing to Chengdu and Xi'an to Beijing. 
  • 4 nights on a luxury cruise of the Yangtze River through Three Gorges Dam, Xiling Gorge others and beautiful scenery. 
  • All airport transfers – your private tour guide will be there to meet you on arrival and get you to the airport on time for your departure.
  • All transportation throughout the tour in a private vehicle - air conditioned with a personal driver. 
  • English speaking personal guide (in each location you will have a different guide). 
  • Entrance and sightseeing fees as stated in the itinerary.
Highlights:
  • Explore the highlights of China's capital, Beijing, including a walk in Tiananmen Square, discover the architecture of the Ming Dynasty at the Temple of Heaven, meander ancient alleyways, stroll the gardens of the Summer Palace where emperors once took their holidays and visit the Forbidden City – the largest ancient palatial structure in the world with 9,999 rooms.
  • Climb the Great Wall of China at Mutianyu section – the longest man made structure in the world dating from over 2,200 years ago.
  • Visit the Terracotta Warriors – an army of over 2,000 detailed life sized terracotta models in battle formation. Discovered in 1976 and considered one of the greatest discoveries of the 20th century, this is one impressive sight.
  • Spend 4 days cruising down the magnificent Yangtze River.
  • Explore Lhasa, the capital of Tibet, including the famous Potala Palace – the original home of the Dalai Lamas, Norbulingka, Jokhang Temple (the oldest temple in Tibet) and two of the great monasteries of Tibet - the Drepung and Sera Monasteries.
  • Discover Chengdu - the capital of the Sichuan Province, famous for its food and tea-house culture and the iconic Giant Pandas at the Chengdu Research Base of Giant Panda Breeding.
  • Enjoy Shanghai, the Bund, Nanjing Rd and the Yu Gardens and Markets. 
MORE INFO

Travelbay China & Tibet Map

How to get there:
This tour starts in Shanghai and ends in Beijing, China.  

Travelbay works together with an excellent corporate flight booking company and is happy to provide you with a quote and organise your flights. We charge a $50 booking fee for this service. Alternatively, if you would like to arrange flights yourself you can find more information and suggestions here

If you are wanting to know more about how far it is between destinations and how long your flight will take, you can visit www.travelmath.com and use their trip calculator.

Timezones:
To help you calculate the time difference we recommend World Time Buddy.

Visa information:
Most nationalities require a visa when travelling to China. You need to apply for and receive your visa before you arrive. The Chinese visa is only valid for 3 months from the date it is issued, so you cannot apply for it too soon in advance. It is typically done 4-6 weeks before departure and it normally takes 10 working days to process.

More information can be found about the application process here.

For travel as a tourist you will need an “L” type visa and you can either apply in person at one of the service centres or by post. 

You will need to fill out an application form and post this to the embassy along with your passport, passport photo, itinerary, flight details and return envelope.

Click here to download an application form. On the application form you will need to list your hotels and the name of the tour operator. We will provide you with this information after booking.

You can either pay in person at the service centre or use a Payment Authorization Form if applying by post. To download a Payment Authorisation Form, click here

For 2017, the fee for Australian passport holders for a single entry visa submitted by post was $131.50 per person. For more information about the fees, click here.

The price of the tour includes the Tibet Travel Pass -  a requirement for travel in Tibet. Once you have your visa for China, the tour operator will apply on your behalf for your Travel Pass.

Cruise Information:

Travelbay China - Luxury Cruise - Century Legend

Cruising the Yangtze River is a wonderful experience. Cruise through the heart of China in style and luxury.

Century Cruises are known for their 5 Star Service and expert hospitality. Your cruise ship will be either Century Legend or Century Paragon. 

There is a large selection of Chinese cultural experiences on offer - Majong, folk dancing, Tai Chi, culture lectures, Calligraphy, cooking classes, kite flying and more. On board entertainment includes local opera, ethnic dancing and feature films.   

Travelbay China - Century Sun Cruises

The standard cabins on board are spacious and all have a private balcony. 

Breakfast each day is buffet style with both Western and Chinese options. Lunch each day offers a selection of hot and cold meats, regional specialties, soups appetisers and more. Dinner is a Chinese banquet - table service with 6 appetisers and 8 specially selected delicious Chinese courses. If you have any dietary requirements please let us know so that we can accommodate your needs. 

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

Travelbay China - Century Sun Cruises

All meals on board, and all the land excursions as listed in the itinerary together with some entertainments and classes on board are included. All incidental charges, including room service, internet charge, mini bar, laundry, drinks and bar charges, tipping, etc. are not included.

All the land excursions arranged by the cruiser are in groups escorted by a ship guide and guide from the excursion site.  There are no private tours for the excursions.

All arrivals and departure shore excursions are subject to change due to weather conditions and the permission of the river authority.

Optional shore excursions are also available along the Yangtze Cruise. For more detailed information and prices, please consult the cruise staff.

Please note: There is a service charge required by the ship company (CNY 150 p.p. for cruises between Chongqing and Yichang - you can pay the charge at the front desk on the ship. 

Tipping and Tour Guides:
A few customers have asked us about tipping and so we provide the following information for you as a guide only.

Many tour guides and drivers in China rely on tips as part of their wages. In saying this, tipping always comes down to the service you have received and is a personal matter.

The following amounts can be used as a rule of thumb and are per person as you feel:

  • For a local tour guide in a small group of 2-4 people: USD8-12 per day
  • For a driver in a small group of 2-4 people: USD4-6 per day
  • For hotel bellboys: USD2-3 dollars per day

If your group is larger, the amount each person tips the guide or driver may decrease.

Generally you will have the same guide for the duration of your stay in each city/location and you can then give an accumulated tip at the end of your time in that city. For example, for 3 nights and 2 days in Beijing for a group of 2 people, at the end of your time in Beijing you might tip the guide USD50.

The driver does not always remain the same for each location and so you may prefer to tip them daily or check with your guide as to whether you will have the same driver the next day.

If you love your guide you can of course offer more – it really is up to you.

We do realise that tipping is quite high for China and adds to the cost of your holiday. Generally speaking for a 10 Day Holiday you could budget to spend around USD150 on tipping.

Tour guides will not generally join you when eating – you are welcome to invite them though if you feel to.

Travel Insurance:
Please note that travel insurance is compulsory for China - we are very happy to provide you with a free quote.

Vaccination Information:
Travelbay recommends you check with your doctor as to any immunisations that you may require or that are recommended for your travels.  Alternatively, you can visit The Travel Doctor or Travelvax for more information. 

Currency information:
The currency used in China is the Renminbi. 

What currency to take over there is a personal choice. Some people prefer to take US$ cash as a backup whilst others prefer to take AUD$ cash – it depends on what you are comfortable with. There are ATM machines available and you should let your bank know that you will be using your card over there to avoid them freezing any 'suspicious' activity.

Climate:
It is hard to give a summary of the climate of China due to the fact that China is a big country! The Beijing-Xi’an area has a climate with hot and wet summers and cold, dry winters. Autumn and spring fall in between.

The climate of Tibet is alpine and the Tibetan plateau is often referred to as the roof of the world as it sits at 4,500m above sea level. 

Dry season: November to May
Wet season: July to August (Beijing) and June to September (Lhasa)
Temperature:  In July and August the temperatures in the Beijing - Xi'an area average 28°C and in winter average as low as -4°C mid winter. In Lhasa the average for June - July is 16°C with an average of -2°C in December and January. 

Peak Season: July – August

Population: 1.37 billion and growing. The most populous nation on Earth.

Language: Mandarin and Tibetan

Predominant religion: China is a multi-religious country with Buddhism, Taoism, Confucianism, Islam and Christianity all forming part of the religious milieu of China. In Tibet, the main religion is Buddhism. 

Some interesting facts: 
The worlds first paper money was created in China 1,400 years ago. This didn’t catch on in Europe until the 17th century and another century for the rest of the world.

The Great Wall of China is the longest man made structure on Earth, spanning 8,850 km and is more than 2,200 years old (and it’s not visible from space without aid!). In some parts, the mortar used to bind the bricks was made from sticky rice.

China has more English speakers than the United States – there are a lot of people in China!

There is only one time zone (there used to be five) in China resulting in the sunrise being as late as 10am in some parts.

The Yangtze River is the third longest in the world (the Nile takes first place, the Amazon second), but takes first place for the busiest river. 

The Tibetan plateau is the world's highest plateau with an average elevation of over 4,500 metres. 

Related blogs & articles:

Travelbay-blog-Travelbay-Tips-Travelling-in-Tibet

Travelbay Tip:

Add 3 Days on in Hong Kong or visit the Yunnan Province in Southern China.

Travelbay China - Discover the Gems of Hong Kong  Travelbay China - 7 Days of Complete Wow in the Yunnan Province
More Travelbay Tours to China:

Travelbay  China – 11 Day Full of Wonder Private Tour Travelbay  China – 8 Day Golden Triangle Private Tour 

Travelbay China – 10 Day Classic, not to be missed Private Tour Travelbay  China – 12 Day Best of China Private Tour

TERMS
Terms & Conditions

Booking Process:

Upon purchase of your tour online you will immediately receive a receipt and order confirmation. Travelbay will contact the tour operator to confirm availability for all accommodation and transportation for your tour.

As soon as we have confirmed the dates (usually within 48 hours sometimes a little longer at weekends) we will email you your booking confirmation.

We will request further information from you to ensure that all your personal preferences are taken care of. This will include details such as your accommodation preferences, dietary requests, allergies, health issues, emergency contact and any special requirements. We will also request copies of the passport for each traveller so that we can organise and book the flights included in the price of this tour.

Very Important:

It is important to note your dates are only confirmed once we have been in touch with you to confirm availability. Therefore, please wait on purchasing your international flights until you have received a booking confirmation from us. In the unlikely event that there is no availability on your chosen date we will offer you alternate dates. If these do not suit we will fully refund your payment. 

Booking Information:

  • Quoted prices are per person.
  • Booking valid for selected and booked travel dates.
  • Please book at least 45 days prior to your desired date of travel. 
  • Bookings are subject to availability.
  • Child pricing:
    • For children under age 12 please contact us for a quote as it will depend on the size of your group. 
    • For children 12 and over: adult pricing
    • Maximum room capacity of 3.
    • If you are travelling in a group of 2 or more people and you would like to have separate rooms, the following single room supplements will apply:
      • $864 per person for the 3 Star option
      • $1,113 per person for the 4 Star option
    • If you would like to arrive before the start of tour or leave later and require extra nights’ accommodation, please contact us and we can arrange it for you.
    • If you have any other special requests including having a quote for a custom tour please let us know as we can make arrangements.

    Inclusions:

    • 16 nights' accommodation. 
    • 29 meals as per itinerary.
    • Personal driver and private car. 
    • Free WIFI available in the hotels. 
    • English speaking guide (in each location you will have a different guide). 
    • Entrance and sightseeing fees as stated in the itinerary.
    • All airport transfers.
    • All transport as per itinerary.
    • 3 domestic flights 
from Shanghai to Yichang and Chengdu to Lhasa and Lhasa to Xi'an - economy class. Checked baggage allowance is 22kg. The airlines used are Shanghai Airlines and China Eastern Airlines. 
    • 2 High Speed G train rides - from Chongqing to Chengdu and from Xi'an to Beijing - first class seats.
    • Tibet Travel pass - this is included but you will need to apply for your Chinese visa first (your own expense). A photocopy of your passport and Chinese visa is then used to apply for the Tibet Travel Pass. 
    • Taxes and service fees.

    Exclusions:

    • International airfares to and from China.
    • Meals not outlined in the itinerary.
    • Drinks for all meals.
    • Chinese Visa fee. 
    • Tips and gratuities.
    • Personal expenses such as telephone, laundry etc.
    • Excess baggage charges.
    • Travel insurance.
    • Optional activities and attractions as stated in the itinerary.
    • Others not indicated in the inclusions.

    General Terms & Conditions:

    • Your contract with Travelbay commences upon us providing you with a booking confirmation (not upon payment).
    • By purchasing this tour you confirm that you have read, understood and agree to these terms and conditions.
    • All prices we list are in AUD unless otherwise stated and include GST where payable.
    • This package, including any unused portion, cannot be exchanged for other services or cash.
    • Some accommodation providers may require that you present a credit card or cash deposit upon check-in to cover any additional expenses that may be incurred during your stay, for example mini-bar. You are responsible for the payment of any such additional expenses.
    • Please check baggage allowance prior to travel. The allowance may vary according to the destination, airline, cruise or coach operator. You are responsible for any excess baggage fees.
    • Travelbay recommends travel insurance. We would be pleased to provide you with a quote and support you in your insurance needs. Please click here or contact us on 1800 020 020.
    • It is your responsibility to ensure you have a valid visa, if required. Please click here for more information on visa requirements.
    • Passport and visa regulations can change and it is your responsibility to ensure that you possess the relevant travel documents before you travel. Delays can be experienced in obtaining a passport or visa, so you are advised to apply in plenty of time. We accept no responsibility in any regard in relation to customers who are denied entry to a country because they do not possess the correct travel documents.
    • It is also your responsibility to ensure that you hold a passport that is valid for at least six months beyond your date of return. If you hold multiple passports, you may be required to present your passport of residence on departing that country. If you hold a passport for a country to which you are travelling, you may be obliged to produce that passport on entering the country. Accordingly, you could be obliged to carry more than one passport when travelling overseas. You should make your own enquiries in relation to your specific circumstances and requirements.
    • It is your responsibility to ensure that all your details are recorded correctly. Any request for a name change after documents have been issued may incur amendment fees or result in the original booking being cancelled and in the case of airlines, the loss of a seat.
    • When purchasing flights, cruises and other carriage and travel services, the name on the passport must match the name on the ticket otherwise you may not be able to travel and insurance may be invalid. If, after purchasing products or services but before traveling, any member of your party changes their name you must notify the relevant carrier, or us, immediately so that the necessary changes can be made to your documentation. You may incur a fee.
    • Travelbay recommends you check with your doctor as to any immunisations that you may require or that are recommended for your travels.  Alternatively, you can visit The Travel Doctor or Travelvax for more information. For those of you who have any medical conditions please also ensure you are fit to travel and have all the medication you need with you. Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.
    • Many but not all suppliers have facilities for people who require assistance. If you have any disabilities or require special assistance, please let us know at the time of booking so we can check if suitable services are available.
    • It is your responsibility to review travel prohibitions, warnings, announcements and advisories issued by the relevant government agencies prior to booking travel or departing to international destinations. For Australian travellers, information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found on the Australian Government's travel advisory and consular assistance service website currently located at http://www.smarttraveller.gov.au. For travellers from other countries we recommend you check the travel recommendations of your country.
    • By offering reservations for travel-related products or services in relation to particular international destinations, Travelbay does not represent or warrant that travel to such points is advisable or without risk, and Travelbay is not liable for damages or losses that may result from travel to such destinations.
    • Travelbay sells tours on behalf of other Suppliers/Tour Operators. We rely on the relevant third party suppliers. Travelbay and the airlines, hotels and other Suppliers providing Services made available on or through this Website are independent parties and are not related parties. To the fullest extent permitted by law, Travelbay is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such Suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.
    • Whilst we take great care to provide clear and accurate information, there may be occasions where there are inaccuracies or errors. To the maximum extent permitted by law, Travelbay does not guarantee the accuracy of, and disclaims liability for, any errors or other inaccuracies relating to the information, descriptions and activities displayed on this website and in our promotional material.
    • All accommodation and hotels are subject to change. If the stated hotel is not available a hotel of a similar standard and location will be booked.
    • Hotel ratings displayed on this Website and in our promotional material are intended only as general guidelines, and Travelbay does not guarantee the accuracy of the ratings. Hotel room images are representative only and the actual room occupied may vary in inclusions and décor.
    • In some circumstances, some specific products or services as contained on this website and promotional material may not be available due to circumstance beyond our control. In that situation, we will do our best to provide replacement products and / or services of a comparable nature and quality. Travelbay and our respective Suppliers make no guarantees about the availability of specific products and services.
    • Subject to relevant laws, if Travelbay merges, sells or otherwise changes control of our business or this Website, we reserve the right, without giving notice or seeking consent, to transfer or assign your Personal Information, content and rights that we have collected from you and any agreements we have made with you.
    • Travelbay reserves all intellectual property rights, including but not limited to, copyright in material and/or services provided by us.

    If you have any questions please email us 24/7 or call us Monday to Friday on 1800 020 020 to speak with one of our friendly team.

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