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Laos & Vietnam - 11 Lovely, Leisurely and Special Days in Laos & North Vietnam - is currently on backorder. You may still purchase now though and we'll ship as soon as more become available.

Luang Prabang (Laos) - Hanoi (Vietnam) - Lan Ha Bay (Vietnam): 11 days

This 11 Day holiday offers you a gorgeous, leisurely and slightly different tour of Laos and North Vietnam. Enjoy the lovely town of Luang Prabang, relax, see the sights and stay overnight in the countryside at a lodge. Fly to Hanoi and enjoy street life as the locals do. Spend a night cruising in Lan Ha Bay (the Southern part of Ha Long Bay only with less tourists) and explore Cat Ba Island. A rather special laid back holiday in a wonderful part of the world. 

This is a Small Group Tour with your own guide, driver and a maximum of 10 people. Often the groups are smaller but there will be no more than 10 people.

*Price includes 1 regional flight, 10 nights' accommodation, transfers, guides, 17 meals and more. Price does not include international flights from your place of origin to Laos or returning from Vietnam.

We would be happy to provide you with a quote for international flights. Flights vary in price and range from $1,000 to around $1,300 per person return. The actual price varies depending on departure city, time of year and luck of the draw! 

We also offer many other Laos and Vietnam Tours as well as Private and Tailor Made Tours. Feel free to contact us for more information. 

Download Itinerary  

Day 1: LAOS - Arrive Luang Prabang

On arrival in Luang Prabang you will be welcomed at the airport by your guide and driver and transferred to your hotel. The rest of the day is free at your leisure.

Overnight in Luang Prabang: Villa Chitdara - Standard Room (Standard); Villa Santi Hotel - Deluxe Room (Deluxe); Satri House - Deluxe Room (Super Deluxe)

Day 2: LAOS - At leisure in Luang Prabang

Spend the day discovering Luang Prabang at your own pace.  Take a walk along the Nam Khan and Mekong River, try out some local cafes or street food, visit hidden temples, hire a bike, take a tuk tuk...the town is yours to explore :) 

Overnight in Luang Prabang: Villa Chitdara - Standard Room (Standard); Villa Santi Hotel - Deluxe Room (Deluxe); Satri House - Deluxe Room (Super Deluxe)

Meals included: Breakfast.

Day 3: LAOS - Sightseeing in Luang Prabang, a foot massage and night markets

Enjoy the morning at your leisure.

At around 1 pm your guide and tuk tuk driver will collect you for a city tour. Drive to Vat Xieng Thong or Temple of the Royal City and visit Vat Senna - literally meaning "Temple of a 100,000 treasures" - also one of the most beautiful temples of Luang Prabang.

In the afternoon, in time for the sunset, climb to the top of Mount Phousi - home to a gilded stupa where you can enjoy views of the city and Mekong River (please note: there are around 329 steps to reach the top). 

Return to the town and enjoy a 1 hour relaxing foot massage. 

In the evening, you might like to wander the Hmong Night Market - a great place for shopping and local cuisine. 

Overnight in Luang Prabang: Villa Chitdara - Standard Room (Standard); Villa Santi Hotel - Deluxe Room (Deluxe); Satri House - Deluxe Room (Super Deluxe)

Meals included: Breakfast

Day 4: LAOS - Visit the Pak Ou Caves and travel to Kamu Lodge

Around 8.30am board a traditional long river boat at Kamu Lodge pier and take a leisurely cruise upstream on the Mekong River. Along the way you will get a glimpse of typical Laotian villages. Arrive at Pak Ou Caves and explore the sanctuaries which consist of two large caves - both are home to thousands of Buddha images, which range from mere centimetres to two meters in height. 

Continue upriver to reach Kamu Lodge around noon. This is a private eco-lodge located in a remote village surrounded by rice fields - a great way to experience local life in Laos. 

Check-in to your safari tents with modern bathroom amenities and facilities (the tents also have thick walls) and enjoy lunch set amongst the rice paddies.

After lunch, you can choose to either relax or take part in the traditional Kamu lifestyles and activities such as rice planting and harvesting in the surrounding rice fields, gold panning in the Mekong (anything you find is yours!), traditional fishing techniques (you can sample your catch for dinner) or watch the Kamu Village archery contest.

Enjoy the local dinner - a feast by local standards and after dinner, retire to your tent.

Overnight in Luang Prabang: Kamu Lodge – Double bed tent (Standard, Deluxe & Super Deluxe options)

Meals included: Breakfast, lunch and dinner

Day 5: LAOS - Enjoy Kamu Lodge and travel back to Luang Prabang

Enjoy your morning at the lodge and after lunch, around 2pm board your boat and cruise back to Luang Prabang. 

Overnight in Luang Prabang: Villa Chitdara - Standard Room (Standard); Villa Santi Hotel - Deluxe Room (Deluxe); Satri House - Deluxe Room (Super Deluxe)

Meals included: Breakfast and lunch 

Day 6: LAOS and VIETNAM - Kuang Si Falls and fly to Hanoi

Start your day with a visit to the Phosi Market where you will see diverse offerings such as dried buffalo skin and local tea amongst the chickens, vegetables and hill-tribe weavings. Don't miss the chance to sample delicious Lao food. 

Continue on to Kuang Si Waterfall - a beautiful waterfall made up of limestone formations and numerous turquoise coloured pools - a highlight for many when visiting Luang Prabang. Here you can enjoy the cooling freshness and leafy green shade of the area and bathe in some of the pools at the lower level of the waterfall (reminder to take your swimmers!).

Transfer back to Luang Prabang airport for your 5.10 pm departure flight to Hanoi (arriving at 6.30 pm). On arrival in Hanoi your guide will welcome you at the airport and take you to your hotel.

Overnight in Hanoi: L'Heritage Hotel - Deluxe Room (Standard); Hanoi Pearl Hotel - Deluxe Window Room (Deluxe); Melia Hanoi - Deluxe Room (Super Deluxe)

Meals included: Breakfast 

Day 7: VIETNAM - The hidden highlights of Hanoi

Start your day with a tour of Hanoi and get a feel for local life with a visit to the bustling Hang Be market, one of the most famous markets of Hanoi. Whilst there, sample some of the many delights on offer from the street food stalls.

From here you will be taken to visit the Imperial Citadel of Thang Long, a UNESCO World Heritage Site that was the hub of Vietnamese military power for over 1000 years. See artefacts excavated in 2004 that date back to between the 6th and 20th centuries including foundations of old palaces, ancient roads, ponds and wells.

In the afternoon take a guided walk by the railway line observing local life along the way - see traders selling their goods, elders playing chess and children playing amongst other things.

From here, catch the 3:20 pm train from Hanoi station. Sit back and relax on the 20 minute ride crossing the Red River while watching more local activity. Your guide will be with you to explain and answer any questions. 

After your adventures you will be collected by car from Gia Lam train station for the journey home. Pass through the Old Quarter of Hanoi and stop off at a hidden gem of a café, one that serves the famous Egg Coffee.

Please note: The train ride is only available on Saturdays and Sundays and the dates listed for this tour coincide with Day 7 falling on a Saturday. If you wish to choose your own dates, please bear this mind. 

Overnight in Hanoi: L'Heritage Hotel - Deluxe Room (Standard); Hanoi Pearl Hotel - Deluxe Window Room (Deluxe); Melia Hanoi - Deluxe Room (Super Deluxe)

Meals included: Breakfast 

Day 8: VIETNAM - At leisure in Hanoi and an evening street food tour

Enjoy the day at leisure.

At around 4.00 pm, your guide will collect you for a walking street food tour in the Old Quarter. Eat as you go, walking through the maze of bustling streets, trying seasonal fruit and sampling tasty French-inspired snacks from a street cart. Try the famed Hanoi dishes such as Bun Cha Ta (a grilled pork and noodle dish) and Banh Cuon at a local eatery and watch as the skilled chefs demonstrate how this tasty dish is put together.

The next two snack stops are at outdoor BBQ stalls. Sit down with the Hanoi locals and sample various meat, vegetable and bread specialties that are flame grilled over hot coals for extra flavour. It’s now time for dessert!

Your local guide will then take you to one of Hanoi’s best kept secrets - Banh My Hanoi - a hidden street food restaurant where you can taste the top street foods in Hanoi and a glass of beer if you wish.

Please note: If you have any special dietary requirements, please let us know so that we can accommodate your needs and wishes.

Overnight in Hanoi: L'Heritage Hotel - Deluxe Room (Standard); Hanoi Pearl Hotel - Deluxe Window Room (Deluxe); Melia Hanoi - Deluxe Room (Super Deluxe)

Meals included: Breakfast and dinner

Day 9: VIETNAM - Travel to Lan Ha Bay for your overnight cruise

This morning at 9 am you will be collected and taken to the ferry terminal in Hai Phong (approximately a 2 hour drive).  

Once you’ve checked-in, lunch will be served before you begin your voyage. See the amazing limestone karst formations as they rise up and out of the sea – a spectacular view. This area is untouched, as not many cruise ships use the route via Cat Ba Island, Thoi Quyt, Coc Ngoi islet and through Gia Luan area.

Explore the area of the bay where Ao Ech is situated - you have the option to kayak here. Continue on to visit Tra Bau Bay where you may like to take a swim. 

Return to your cruise boat for a cooking class before dinner. 

After dinner relax on the top deck and watch as the evening sun descends over the bay. There are also optional onboard activities such as night time squid fishing or watching a movie. 

Overnight in Lan Ha Bay: Peony Cruise - Deluxe Cabin (Standard, Deluxe & Super Deluxe options)

Meals included: Breakfast, lunch and dinner

Day 10: VIETNAM - Lan Ha Bay, Ao Ech and return to Hanoi

This morning you have the option to participate in a Tai Chi session on the sundeck after which breakfast will be served.

Cruise to Cat Ba Island, and travel overland to Trung Trang cave, located in the middle of Cat Ba National Park and surrounded by the Kim Giao forest.

Head back to the cruise boat to check out and have brunch. A Tea Ceremony is held at the restaurant where the crew will join you. Return to the shore and after disembarking from the boat you will be taken back to your hotel in Hanoi by shuttle bus. 

Overnight in Hanoi: L'Heritage Hotel - Deluxe Room (Standard); Hanoi Pearl Hotel - Deluxe Window Room (Deluxe); Melia Hanoi - Deluxe Room (Super Deluxe)

Meals included: Breakfast and brunch

Day 11: Time to go home or onto your next adventure

Enjoy the day at your leisure until it is time for you to be taken to the airport for your departure flight.  

Meals included: Breakfast.


All accommodation and hotels are subject to change. If the stated hotel is not available a hotel of a similar standard and location will be booked.

  • 11 day tour of Laos & Northern Vietnam 
  • 10 nights' accommodation
  • 17 meals included.
  • 1 regional flight – Luang Prabang to Hanoi
  • All airport transfers – your tour guide will be there to meet you on arrival and get you to the airport in time for your departure flight.
  • English speaking guide (in each location you will have a different guide).
  • Entrance and sightseeing fees as stated in the itinerary.
  • Explore the gorgeous town of Luang Prabang, wander the night markets, enjoy sunset views from Mount Phosi, visit local temples and more. 
  • Enjoy the beautiful Kuang Si Waterfall.
  • Embark on a long-tail boat ride up the Mekong and discover the Pak Ou Caves filled with many Buddha statues. 
  • Stay overnight in the country-side at Kamu Lodge and enjoy local Laotian life.
  • Discover the sights of Hanoi and enjoy a guided street food tour in the Old Quarter.
  • See some of the hidden highlights of Hanoi including local life along the railway line.
  • Visit Hang Be market in Hanoi, and the Imperial Citadel of Thang Long.
  • Take an overnight cruise and enjoy the spectacular scenery in Lan Ha Bay.
  • Explore Cat Ba Island including the Trung Trang cave.  


Travelbay Laos Tours - 11 Day Map

How to get there:

This tour starts in Luang Prabang, Laos and ends in Hanoi, Vietnam.

Travelbay works together with an excellent corporate flight booking company and is happy to provide you with a quote and organise your flights. We charge a $50 booking fee for this service. Alternatively, if you would like to arrange flights yourself you can find more information and suggestions here.

If you are wanting to know more about how far it is between destinations and how long your flight will take, you can visit and use their trip calculator.

To help you calculate the time difference we recommend World Time Buddy.

Visa information: 
If a visa is required for any country you are visiting it is each travellers responsibility to ensure they have obtained a valid visa prior to travel. Every country has different requirements and it also depends on the nationality of the passport you are travelling on. 

To find out the visa requirements for your destination, you can check here with Visalink.

If a visa is required you can use the services on the same link, or you may wish to apply directly yourself.

In addition to the above link, we have provided some more information on visas here: Visa Information page

Please note: Every country has different visa requirements and charges. To support we attempt to provide you with the latest information and links. However, please be aware that it is each traveller’s responsibility (and not Travelbay’s) to ensure that you have a valid visa if required for any country you visit.

Currency information:
The currency used in Laos is the Lao Kip, in Vietnam the Vietnamese Dong. 

What currency to take over there is a personal choice. Some people prefer to take US$ cash as a backup whilst others prefer to take AUD$ cash – it depends on what you are comfortable with. There are ATM machines readily available in Vietnam and Laos. Occasionally the older ATM's do not accept Australian debit cards and you may need to try a different ATM.

From our personal experience, in Vietnam we found the best exchange rate was on taking AUD into a bank and exchanging for dong. Please keep in mind that banks are closed on weekends.

We recommend letting your bank know that you will be using your card in Vietnam to avoid them freezing any 'suspicious' activity.

Tipping and Tour Guides:
Tipping is entirely at your discretion.

In response to some customers questions here are a few guidelines:

It is usual to tip the guides, drivers, porters and waiters.

Tipping is not necessary for taxis or for cheaper restaurants. Remember, it’s a good idea to check if service charges are included in your restaurant bill. If not, a tip of 10% of the total bill is normal. 

Below are a few general guidelines to support you with tipping, however please be aware that tipping is a sign of gratification for good service, and therefore view the guidelines as the middle ground, which can be adjusted depending on the level of service you feel you have received. 

  • Guides: USD 3-5 per person per day
  • Drivers: USD 2-3 per person per day

You may wish to check if you will have the same guide and driver for the duration of your time in one location and tip them on your last day with them.

Tipping tip: It can be handy to have small notes for tipping.

Vaccination Information:
Travelbay recommends you check with your doctor as to any immunisations that you may require or that are recommended for your travels.  Alternatively, you can visit The Travel Doctor or Travelvax for more information. 

Electricity and Adaptors
A useful resource to find out what plug or adaptor you might need for any country can be found by clicking here: and then selecting the country or countries you are visiting.



The climate in Laos is classified as tropical monsoon. What that means is that the weather is tropical and the wet season generally sees a fair amount of rain.

Dry season: November to February (cool dry) and March to April (hot dry)
Wet season: May to October 

Peak season: November to December is the peak season for travel in Laos.

The New Year (Pi Mai) is celebrated from April 13 – 16 and in some places the celebrations can last even longer. The whole country celebrates and there are many water activities on the street. Many people travel home to their families and travel at this time is not recommended.


People often ask us about the weather in Vietnam.

There is not one simple answer so we have prepared a more detailed reply which you can find here.

    Dry season: Generally November to March (with some regional variations). 
    Wet season: May to October (with some regional variations).

    Peak season: 
    Vietnam is a popular destination all year round. The peak seasons for travel are from November to March and July to August. 

    The Lunar/Chinese New Year is a time when Vietnam all but comes to a standstill. Most people go home to their families and travel during this time is not recommended. The dates for the New Year change each year but usually it is in late January to February. Please note – we do not sell tours nor recommend travelling during this time. 

    Other dates to note include the following:

    • 24 April: Huna King Commemoration Day – this is celebrated in the Ninh Binh Province only
    • 30 April: Reunification Day – This day commemorates the soldiers who died in war during the 1800s and 1900s.
    • 2 September: National Independence Day – There are celebrations and fireworks in Hanoi and Ho Chi Minh City.
    • 4 October: Mid-Autumn Festival – Adults and children take to the streets to celebrate and float lanterns in the rivers and lakes. The Old Quarter in Hanoi and the Old Town of Hoi An are generally crowded.
    • 31 December – New Year’s Eve – January 1 is a public holiday and many people celebrate.

    Language: Lao (closely related to Thai) / Vietnamese / Khmer

    Predominant religion: Buddhism (Laos) / No religion (Vietnam)

    Some interesting facts: 
    Laos was once called Lan Xang which translates to "kingdom of a million elephants".

    Laos has been conquered by the Thai, the French and the Japanese. It gained its independence in 1949 from the French.

    Laos has been labelled the most bombed country in the world. It is estimated that during the Vietnam war, more than all the bombs dropped on Europe during World War II were dropped in Laos.  

    Luang Prabang has a curfew of 11.30 pm. All businesses are required to be closed by this time except for the bowling alley. 

    The Vietnamese language has six different tones. A change in tone changes the meaning of the word making the language somewhat difficult to learn (but English is widely spoken and the friendly locals are more than happy to help you with your Vietnamese pronunciation). 

    Related blogs and videos: 
    You can find our collection of short videos here and our blogs here. You can select the specific country from the tag list.      

    Travelbay Tip: 

    Extend your trip with some time in Myanmar. 

    Travelbay Myanmar - 8 Delightful Days in Mandalay, Bagan, Inle & Yangon Travelbay Myanmar - 10 Day Magical Myanmar Tour including 4 Night Cruise

    More Travelbay Laos, Vietnam & Cambodia Tours: 

    Travelbay Laos Tours - 12 Days of Marvels Travelbay Vietnam and Cambodia – Best of Both in 13 Days 

    Travelbay Laos Tours - 13 Day Best of Indochina  Travelbay Laos Tours - North to the South in 12 Days - Private Tour

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    Terms & Conditions

    Booking Process:

    Upon purchase of your tour online you will immediately receive a receipt and order confirmation. Travelbay will contact the tour operator to confirm availability for all accommodation and transportation for your tour.

    As soon as we have confirmed the dates (usually within 48 hours sometimes a little longer at weekends) we will email you your booking confirmation.

    We will request further information from you to ensure that all your personal preferences are taken care of. This will include details such as your accommodation preferences, dietary requests, allergies, health issues, emergency contact and any special requirements. We will also request copies of the passport for each traveller so that we can organise and book all the flights that are listed as being included in the price of this tour.

    Very Important:

    It is extremely rare for any of these tours to not have availability (as we remove them when full) however, it is important to note that your dates are only confirmed once we have been in touch with you to confirm availability. Therefore, please wait on purchasing your international flights until you have received booking confirmation from us.

    In the unlikely event that there is no availability on your chosen date we will offer you alternate dates. If these do not suit we will fully refund your payment.

    Booking Information:

    • Quoted prices are per person.
    • Booking valid for selected and booked travel dates.
    • Please book at least 45 days prior to your desired date of travel.
    • Bookings are subject to availability.
    • Child prices: Please contact us for rates.
    • Minimum group size is 2.
    • Maximum group size is 10. Please contact us if your group is larger than 10 people. 
    • The listed "Price per person ~ single room" relates to having your own room for the tour (with a minimum of 2 people on the tour). If you are a single traveller, please contact us for a single traveller price. 
    • Maximum room capacity of 3.
    • High season surcharges apply on certain dates, please contact us for details.
    • If you would like to arrive before the start of tour or leave later and require extra nights’ accommodation, please contact us and we can arrange it for you at very reasonable rates.
    • Prior to completion of your booking we take great care to go through all the details together with you until we get everything exactly as you would like it. At that point we confirm your booking and the details and you pay for it. If after payment, you decide to make further changes we will do what we can to accommodate them and will also need to charge an additional $50 administration fee.


    • 10 nights' accommodation.
      • Check-in & check-out time: generally, check in is after 2 pm and check out before 12 pm. Early check-in and late check-out are subject to room availability and may generate additional full day room rate.
    • 17 meals as per itinerary (Daily breakfast, 4 lunches and 3 dinners).
    • 1x Regional flight: Luang Prabang to Hanoi
      • Airlines to be confirmed at the time of booking. 20kg checked baggage, 7kg hand baggage.
    • Mineral water on tour days.
    • Free wifi available at the hotel lobby.
    • English speaking local guides (in each location you will have a different guide).
    • Entrance and sightseeing fees as stated in the itinerary.
    • All airport transfers.
    • Please note: There is one airport transfer on arrival and one airport transfer on departure for the group booked. If within your group you will be arriving separately, please contact us for a quote.
    • All transport as per itinerary. 
    • Taxes and service fees.


      • International flights to and from Australia. 
      • Meals not outlined in the itinerary.
      • Drinks for all meals.
      • Vietnam & Laos visa fee 
      • Early check-in and late check-out at hotels
      • Tipping for guides and drivers.
      • Personal travel insurance
      • Personal expenses such as telephone, laundry etc.
      • Compulsory dinner on 24 Dec and 31 Dec. Surcharge will be advised and added by tour operator.
      • Others not indicated in the inclusions.

      Please Note:

      • Please bring an overnight bag with you, because you will not be able to (or want to) take all your luggage with you on the Lan Ha Bay excursion and cruise. There would not be enough room to accommodate everyone’s luggage gracefully. You will be leaving from and returning to the same hotel in Hanoi where you can safely store your remaining luggage.

      General Terms & Conditions:

      • Your contract with Travelbay commences upon us providing you with a booking confirmation (not upon payment).
      • By purchasing this tour you confirm that you have read, understood and agree to these terms and conditions.
      • All prices we list are in AUD unless otherwise stated and include GST where payable.
      • This package, including any unused portion, cannot be exchanged for other services or cash.
      • Some accommodation providers may require that you present a credit card or cash deposit upon check-in to cover any additional expenses that may be incurred during your stay, for example mini-bar. You are responsible for the payment of any such additional expenses.
      • Please check baggage allowance prior to travel. The allowance may vary according to the destination, airline, cruise or coach operator. You are responsible for any excess baggage fees.
      • Travelbay recommends travel insurance. We would be pleased to provide you with a quote and support you in your insurance needs. Please click here or contact us on 1800 020 020.
      • It is your responsibility to ensure you have a valid visa, if required. 
      • Passport and visa regulations can change and it is your responsibility to ensure that you possess the relevant travel documents before you travel. Delays can be experienced in obtaining a passport or visa, so you are advised to apply in plenty of time. We accept no responsibility in any regard in relation to customers who are denied entry to a country because they do not possess the correct travel documents.
      • It is also your responsibility to ensure that you hold a passport that is valid for at least six months beyond your date of return. If you hold multiple passports, you may be required to present your passport of residence on departing that country. If you hold a passport for a country to which you are travelling, you may be obliged to produce that passport on entering the country. Accordingly, you could be obliged to carry more than one passport when travelling overseas. You should make your own enquiries in relation to your specific circumstances and requirements.
      • It is your responsibility to ensure that all your details are recorded correctly. Any request for a name change after documents have been issued may incur amendment fees or result in the original booking being cancelled and in the case of airlines, the loss of a seat.
      • When purchasing flights, cruises and other carriage and travel services, the name on the passport must match the name on the ticket otherwise you may not be able to travel and insurance may be invalid. If, after purchasing products or services but before traveling, any member of your party changes their name you must notify the relevant carrier, or us, immediately so that the necessary changes can be made to your documentation. You may incur a fee.
      • Travelbay recommends you check with your doctor as to any immunisations that you may require or that are recommended for your travels.  Alternatively, you can visit The Travel Doctor or Travelvax for more information. For those of you who have any medical conditions please also ensure you are fit to travel and have all the medication you need with you. Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip.
      • Many but not all suppliers have facilities for people who require assistance. If you have any disabilities or require special assistance, please let us know at the time of booking so we can check if suitable services are available.
      • It is your responsibility to review travel prohibitions, warnings, announcements and advisories issued by the relevant government agencies prior to booking travel or departing to international destinations. For Australian travellers, information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found on the Australian Government's travel advisory and consular assistance service website currently located at For travellers from other countries we recommend you check the travel recommendations of your country.
      • By offering reservations for travel-related products or services in relation to particular international destinations, Travelbay does not represent or warrant that travel to such points is advisable or without risk, and Travelbay is not liable for damages or losses that may result from travel to such destinations.
      • Travelbay sells tours on behalf of other Suppliers/Tour Operators. We rely on the relevant third party suppliers. Travelbay and the airlines, hotels and other Suppliers providing Services made available on or through this Website are independent parties and are not related parties. To the fullest extent permitted by law, Travelbay is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such Suppliers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom.
      • Whilst we take great care to provide clear and accurate information, there may be occasions where there are inaccuracies or errors. To the maximum extent permitted by law, Travelbay does not guarantee the accuracy of, and disclaims liability for, any errors or other inaccuracies relating to the information, descriptions and activities displayed on this website and in our promotional material.
      • All accommodation and hotels are subject to change. If the stated hotel is not available a hotel of a similar standard and location will be booked.
      • Hotel ratings displayed on this Website and in our promotional material are intended only as general guidelines, and Travelbay does not guarantee the accuracy of the ratings. Hotel room images are representative only and the actual room occupied may vary in inclusions and décor.
      • In some circumstances, some specific products or services as contained on this website and promotional material may not be available due to circumstance beyond our control. In that situation, we will do our best to provide replacement products and / or services of a comparable nature and quality. Travelbay and our respective Suppliers make no guarantees about the availability of specific products and services.
      • Subject to relevant laws, if Travelbay merges, sells or otherwise changes control of our business or this Website, we reserve the right, without giving notice or seeking consent, to transfer or assign your Personal Information, content and rights that we have collected from you and any agreements we have made with you.
      • Travelbay reserves all intellectual property rights, including but not limited to, copyright in material and/or services provided by us.

      If you have any questions please email us 24/7 or call us Monday to Friday on 1800 020 020 to speak with one of our friendly team.


      22 September 2019

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      * High season surcharge applies, please contact us for rates

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